Privacy Policy

Afloat Virtual Assistants | afloatvirtualassistants.com | Effective: June 2025

Afloat Virtual Assistants LLC ('Afloat,' 'we,' 'us,' or 'our') respects your privacy. This Privacy Policy describes what personal information we collect, how we use it, and your rights with respect to it. It applies to afloatvirtualassistants.com and all related communications.

1. Information We Collect

We collect personal information in the following ways:

1.1 Information You Provide Directly

• Name, email address, phone number, and business information when you contact us or book a call

• Business details shared in intake forms, consultations, or during service engagements

• Payment and billing information (processed through third-party payment processors — we do not store payment card data)

1.2 Information Collected Automatically

• Website usage data including IP address, browser type, pages visited, and referring URLs —collected via Wix analytics

• Cookies and similar tracking technologies (see Section 5)

1.3 Information from Third Parties

• Scheduling information collected via Calendly when you book a call

• Information from social media platforms if you interact with our pages

2. How We Use Your Information

We use your information to:

• Respond to inquiries and conduct discovery calls

• Deliver contracted services and fulfill Service Agreements

• Send relevant communications about your engagement

• Send marketing communications (only with your consent, and you may opt out at any time)

• Improve our website and services

• Comply with legal obligations

We do not sell your personal information to third parties.

3. How We Share Your Information

We share information only in limited circumstances:

• Service providers: Third-party tools we use to operate our business (Calendly, HubSpot,Dubsado, email platforms) receive information necessary to perform their functions

• Legal compliance: We may disclose information when required by law, court order, or governmental authority

• Business transfers: If Afloat is acquired or merged, client information may transfer to the successor entity

All third-party service providers are required to handle your information in a manner consistent with this policy.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you

• Correction: Request correction of inaccurate information

• Deletion: Request deletion of your information, subject to legal or contractual obligations

• Opt-Out: Opt out of marketing communications at any time

• Portability: Request your data in a portable format

California residents have additional rights under CCPA, including the right to know what personal information is collected and shared, and to opt out of any sale of personal information (Afloat does not sell

personal information). To exercise any of these rights, contact us at principal@afloatvirtualassistants.com.

5. Cookies

Our website uses cookies — small text files placed on your device — to support site functionality and analytics. Types of cookies used:

• Strictly Necessary: Required for the website to function (cannot be disabled)

• Analytics: Help us understand how visitors use the site (Google Analytics or Wix Analytics)

• Third-Party: Set by embedded tools such as Calendly

You can manage cookie preferences through our cookie consent banner or through your browser settings. Note that disabling cookies may affect website functionality.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including for the duration of an active client engagement plus a period of 3 years for legal and record keeping purposes, unless a longer period is required by law.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website contains links to third-party websites including Calendly, Instagram, Facebook, and LinkedIn. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any

third-party sites you visit.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated policy will be posted on this page with a new effective date. We will provide reasonable notice of material changes.

11. Contact

For privacy inquiries or to exercise your rights:

Email: principal@afloatvirtualassistants.com

Phone: (888) 423-5621

Privacy Policy

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